1. Introduction
At Dibolky FZC LLC, we respect your privacy and are committed to ensuring that your personal data is handled in a secure and responsible manner. This policy describes the steps you can take to request the deletion of your personal data and explains how such requests are processed.
Everyday Analogy: Consider this policy as the “reset” button on your personal device—designed to clear your information upon request.
2. Scope
This policy applies to all users of our website and services who wish to request the deletion of their personal data. It covers all information collected directly or indirectly through our website, applications, and customer communications.
3. Your Rights
Depending on applicable laws and regulations, you have the right to request that we delete your personal data. These rights include:
- Access: Reviewing the data we hold about you.
- Correction: Updating inaccurate or incomplete data.
- Deletion: Requesting the removal of your personal data from our systems.
For a more in-depth explanation of these rights, refer to scholarly articles on data protection or guides published by recognized privacy authorities.
4. How to Request Data Deletion
To initiate a deletion request, please follow these steps:
- Submit a Request: Send an email to info@dibolky.com with the subject line “Data Deletion Request.” Include your full name, contact details, and any identifiers related to your account or data.
- Verification: We may ask for additional information to verify your identity and ensure the request is legitimate. This step is crucial for protecting your data from unauthorized deletion.
- Confirmation: Once your identity is confirmed, we will provide you with an estimated timeline for processing your request.
Step-by-Step Comparison: Just as you might follow a checklist to return an item purchased online, we have established clear steps to process your deletion request effectively.
5. Processing Your Request
Upon receipt and verification of your request, the following steps will be taken:
- Data Review: We will review our records to identify all personal data associated with your account.
- Deletion Action: We will delete your personal data from our primary databases. Please note that data may still reside in backup systems for a limited period as part of our disaster recovery protocols.
- Confirmation: Once the deletion process is completed, we will send you an email confirmation.
Relatable Example: Think of this process as updating a digital contact list—you request to remove a contact, the system deletes it from the main list, and you receive a notification once it’s done.
6. Timeframe
We aim to process deletion requests within [Insert Timeframe, e.g., 30 days] from the receipt of your verified request. In certain cases, such as when additional information is needed for verification, this timeframe may be extended. We will notify you of any such delays promptly.
7. Exceptions
Certain data may be exempt from deletion if required to be retained for legal, regulatory, or operational purposes. These exceptions include:
- Legal Obligations: Data necessary to comply with legal requirements or governmental regulations.
- Dispute Resolution: Information retained to establish, exercise, or defend legal claims.
- Business Continuity: Data stored in backup systems which may not be immediately deleted but will be purged according to our standard retention policies.
Everyday Comparison: This is similar to how certain financial records must be kept for a specified period despite your request for account closure.
8. Data Security Measures
Throughout the deletion process, we apply strict security protocols to protect your information. This includes secure transmission channels for your deletion request and internal controls to ensure that data is permanently removed without unauthorized access.
9. Contact Information
If you have any questions regarding this User Data Deletion Policy or need further assistance with your deletion request, please contact us:
- Email: info@dibolky.com
- Address: Dibolky FZC LLC, Sharjah, UAE
